Can't add Google Map Marker in Cornerstone

[riflebird]

Hi there,

I’ve added a Google Map in cornerstone (inc API key). Map shows up correctly at https://www.platinum-advice.com/contact/ but Cornerstone not allowing me to add a map marker. The Add Map Marker option highlights on hover but clicking has no effect.

Running X 9.1.4 and Cornerstone 6.1.4 on WP 5.8.3

Any help appreciated.

Dave

[tristup]

Hi Dave,

Thanks for reaching out.
The problem you are having might be due to the improper update of the X theme and Cornerstone plugin, I would suggest you follow the below steps to troubleshoot.

1. Delete the Cornerstone
2. After deletion please use the link in the dashboard to automatically install the Cornerstone.

If that does not help, there might be some different reasons behind your issue. I would like to suggest troubleshooting the following common issue to help us to recognize the reason.

1.Theme Related Issue
2.Plugin Conflict
3.Theme Update related issue
4.Child Theme Related issue
5.CSS/JS Customization
6.Disabling Cache
7.Disabling CDN

If you discover that an issue is coming from a custom code or 3rd party plugin, kindly consult with a developer or contact the plugin author. Please note that we do not provide support for custom codes and 3rd party plugins.
If none of the above helps, please provide login credentials for your site in a secure note to examine it further, including:

– WordPress Site URL & Login URL
– WordPress Admin username/password

To create a secure note, click the key icon underneath any of your posts.

Thanks