Can't Activate New Cornerstone License - Trying to Fix Code Appearing at Top of Website

[519jc]

One Extra Guy Website Troubleshooting

Across the header we’re getting:

class=“home page-template-default page page-id-2280 logged-in admin-bar no-customize-support thememount-topbar-yes thememount-wide thememount-page-full-width wpb-js-composer js-comp-ver-7.0 vc_responsive cornerstone-v4_2_3”>

We purchased a Cornerstone license from Themeco, so we could update the plugin and try to remedy this issue. We get an error message when we try to validate the license: ““Uh oh, we couldn’t check if this license was valid.”

We’ve made sure it’s not due to firewall or cookies - any help would be greatly appreciated as we aren’t web developers!

Thank you.

[tristup]

Hi Justin,

I have checked your Themeco Account and found that you have a Pro theme license, whereas the website is installed with a standalone Cornerstone license which is not listed in your account. Please add that license or let us know if that exists on any other account.
And your problem with the code appearing at the top of the page is due to the Google Tag Manager code which has been added wrongly.

If you are using the standalone Cornerstone, please update it to its latest version i.e. 7.3.8, and then retry the validation.

Hope it helps.
Thanks