Can't access Theme Option in Pro

This is on a fresh WordPress install, no plugins or cache. Have increased PHP memory and selected posts as the permalink. When I click on Theme Options, I am directed to and is displays the round loading icon. I have tried another generic Wordpress theme and everything seems to work okay. I switched to the regular x-theme and encountered the same problem.

Hi Michael,

Thank you for reaching out to us. Try increasing your PHP memory limit by adding the following code in your wp-config.php (see

define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

If the issue persists then please get back to us with the result of the steps above and URL/User/Pass of your WordPress dashboard using the Secure Note functionality of the post to follow up the case.


Yes! That worked. Thank you!

You’re welcome!
We’re glad we were able to help you out.

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