Can't access post to edit in Cornerstone (checked X Settings to make sure posts are on already)

[rkryan34]

Hello,

I’m having trouble with my posts after the latest update. I was looking through my live blog and realized that all of the body text for my blog posts are gone. The pages are still accessible, but the body text seems to have disappeared. So I went into the dashboard, went to edit the posts, clicked on “Edit with Cornerstone” for the post, but when I’m taken to the cornerstone page to edit the post, the cornerstone icon just moves as though it’s loading, but never loads the actual page to edit. So at this point, I don’t even know if my blog posts are still there or if I can still edit the text. Same problem with pages: I can’t actually edit the pages when I try to edit in cornerstone. I can still edit using the wordpress editor, but I always edited in cornerstone, so the wordpress text editor doesn’t have all of my blog text. How do I fix this?

[ruenel]

Hi There,

Thanks for writing in! ​To assist you better with this issue, would you mind providing us the url of your site with login credentials so we can take a closer look and investigate? This is to ensure that we can provide you with a tailored answer to your situation. To do this, you can create a secure note with the following info:
– Link to your site
– WordPress Admin username / password
​
Meanwhile, please clear all your caches and make sure to regenerate the cache if you have installed a caching and minify plugins.

Thank you.

[rkryan34]

I added the secure note above. Thank you.

[rad]

Hi @rkryan34,

This the error being displayed,

notes-common-v2.js?ver=6.3.2-201829:158 Uncaught ReferenceError: jQuery is not defined at notes-common-v2.js?ver=6.3.2-201829:158 (anonymous) @ notes-common-v2.js?ver=6.3.2-201829:158 admin-bar-v2.js?ver=6.3.2-201829:2 Uncaught ReferenceError: _ is not defined at admin-bar-v2.js?ver=6.3.2-201829:2

Which shouldn’t be since it’s part of Wordpress core (the jQuery seems to be not loading correctly). And this could be due to multiple optimizations. Would you mind testing this on your WPEngine staging where caches are inactive, then disable other cache plugins like Autoptimize and My Above The Fold CSS.

Thanks!