As soon as I installed the demo content, I can no longer access the customizer. It just loads. I let it load for almost 45 minutes yesterday before I logged out of everything, reinstalled xthemes entirely and tried again - and got the same thing. Can anyone help me?
Hello Brittni,
Thanks for writing in! A loading screen could be caused by a fatal error or PHP memory limit exhaustion. We recommend that you increase your memory allocated to PHP. To increase it, please edit your wp-config.php file and insert these lines:
define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );
You can add it before the line
/*That's all, stop editing! Happy Blogging. */
And also, please make sure that you have meet the requirements to run WordPress in your server. Please check out the detailed requirements here: https://wordpress.org/about/requirements/
We would loved to know if this has work for you. Thank you.
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