Can't access account

[kenatnet]

Hi,

I want to access a second account to move a license to my first and main account. But I can’t login anymore and the password reset doesn’t recognize the emailaddress anymore. What can you do for me to let it work again? I can give you the purchase code or even add a webpage to the domain that shows I’m the owner.

[paul.r]

Hi,

Please provide us the purchase code in Secure Note so we can check and verify your account.

Thanks

[kenatnet]

Thanks @paul.r ! Giving the linked emailaddress was enough to get access the account again. Thanks for the help!

[rad]

You’re welcome and glad you could access it again, cheers!