Cannot verify X theme license in Wordpress Admin

Hi there,

I have a main website, and a couple of subdomains; I am trying to validate my main site but when I go into the Wordpress admin area and add the license code into the field and hit ‘enter’ the screen goes blank and nothing happens.

I’m worried as I can now no longer access my pages in cornerstone and I need to work on the website.

Are you able to assist?

Hi There,

Thank you for writing in, Your version of X (5.1.1) and Cornerstone (3.1.6) is not compatible, this is more likely the culprit of your issues. Please update your X and Cornerstone to the latest version (6.2.5 and 3.2.5 respectively), you can check what are the latest compatible versions here.

You can follow the updating methods provided here.

Remember to clear all caches (plugin, server-side, CDN, and browser’s cache) after updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.

Let us know how it goes,

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