Hi there - I tried disabling plugins and clearing the cache, but can’t seem to validate. I’m probably overlooking a simple issue, but was hoping you could review it for me.
Thank you!
Hi @WaggingLabs,
Thanks for reaching out.
I went ahead and validate your website, it just a matter of time because when I try to enter the license code it is automatically validated.
Hope that helps.
Thank you.
Hello,
I am having similar issues. I purchased a license and then upgraded to pro and the Dashboard appears to show everything unlocked but the Pro option is not showing? I have attached a screen shot. Any help would be greatly appreciated.
I have figured out the issue. Because I upgraded to Pro after installed X, I needed to download the new Pro.zip and upload it into the Theme.
Thank you
Hi @stbhe01,
Yes, you are right. You should remove the X theme and upload the Pro theme in order for your license code to work and I am glad that you’re able to fix it right away.
@WaggingLabs, you’re welcome and it’s our pleasure to help you. If you have any other concerns regarding our theme features. feel free to reach us.
Thank you,
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