Cannot validate Pro even though I have license and not using it elsewhere

Used to be I could look down the list of all the licenses I had and see everything in one page. Now can only look at licenses site by site. Not an upgrade. Anyway… my license is valid your page Manage Licenses says so, but when I try to validate the website page says the license is valid but in use on another site - not true. The license is locked to the domain simon-royle.com

Hi @Simon_royle,

You can check the list of your licenses by going to your account page and expand the left menu under the Single Licenses:

Would you please kindly get back to us with the purchase code that you use, using the Secure Note so that we can check and see why you encounter the problem?

Thank you.

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