Cannot Validate New Website

I have cloned our ‘starter’ site using WP Engine and when going to ‘Validation’ is says I am already validated and there is no place to enter my key. However, when I go to design cloud it says I still need to validate and cannot use any of those resources (and I’m assuming all the others as well).

I never entered my license for this specific site and I don’t have any option to enter it. Thank you!

Okay, it JUST popped up. I had already refreshed the page, clicked out, so not sure what changed. I will let you know if this happens again. Thank you!

Okay, but now I’m getting that weird bug where no matter how many times I enter in my validation key, I get the message ‘Congratulations, your site is now validated!’ but then it just tells me to enter my key again and it won’t validate.

Any help getting this site validated please?

Hi @tkcostello,

Thanks for reaching out!

I went ahead and validate with your website. After entering the license code, I don’t see any issue with validating your website. I suspect it has something to do with your server and our server communication. The good thing is, it is now validating successfully.

Hope that helps.

Thank you.

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