Cannot validate my themeco license...can you help?

Support
#1

I keep getting this message “Your license of X is not validated.” when I enter my license code

#2

Hi there,

Thank you for writing in. I checked your website and found out 2 possible reasons it fails to validate the website:

  • Old and incompatible versions of the theme and Cornerstone:

Please, kindly update the theme to version 5.1.1 and Cornerstone to version 2.0.6.

  • Access to our servers:

It seems that the website can not access to our servers. Kindly contact your hosting service provider and give them the article below to troubleshoot the case:

https://theme.co/t/troubleshooting-validation-connection-issues/201

Hope it helps.