Cannot successfully add user and assign task

[hec646]

Hello, when I use the “PRO” and add users, I cannot successfully add and assign tasks. How can I adjust this?
Security codes are provided below.

[friech]

Hi @hec646,

Thank you for writing in, can you clarify what do you mean “add users” and a"ssigning tasks?"

I can see the add user on your site.

Please clarify,
Cheers,

[hec646]

Hello, I mean, I added a new user here, but this user name will not be displayed, and I cannot adjust to the administrator level.
You can try to add a new user, it may be clearer about my situation, thank you.

[tristup]

Hi @hec646,

I have checked it by activating the default theme on your site and found the issue still exists. That means there might be something else is the reason behind your issue.
I would suggest you add the debug setup in the wp-config.php file to log the errors into the file name debug.log inside the wp-content folder.

// Enable WP_DEBUG mode
define( 'WP_DEBUG', true );

// Enable Debug logging to the /wp-content/debug.log file
define( 'WP_DEBUG_LOG', true );

// Disable display of errors and warnings 
define( 'WP_DEBUG_DISPLAY', false );
//SET PHP INI DISPLAY ERROR FALSE
@ini_set( 'display_errors', 0 );

Please find the video that will help you to edit wp-config.php and add the above code : https://www.youtube.com/watch?v=3SDPTafEM8o
You can let us know errors logged into debud.log if you find any error that is related to our theme or theme bundled plugins.

Thanks