Cannot open Cornesrstone

[JacobZac]

Hello,

I cannot open Cornerstone.
I haven’t done any plugin or theme updates.
Theme version is Pro 5.1.4

Please advise.
Thank you

[Ismael]

Hello Jacob,

Thanks for writing in.

The latest version of the theme is 6.5.1, so the current version in your installation is a bit outdated. Please create a site backup or clone the site to a staging environment, then upgrade the theme to the latest version. Make sure purge the cache afterwards. This should fix the issue with the Cornerstone Builder.

For more info about updating, please check this documentation: https://theme.co/docs/how-to-update

Let us know the result.

Best regards,
Ismael

[JacobZac]

Hello,

I did as you suggested. Upgrade went smoothly. Everything works fine now.

Thank you very much

[tristup]

Hi Jacob,

Glad that we are able to help you.

Thanks