Cannot install theme X plugins because of page unable to load properly

Support
#1

Hi there

I need to install some of the Theme X plugins, but the page isn’t allowing me to… Please see the screenshots attached.
When I hover or click over the “install” text, nothing happens (it’s just a plain text now)

Please help.
Thanks

#2

Hi there,

You have updated Cornerstone to the latest version but left your X version not updated which is causing an incompatibility issue.

Kindly update your X installation from version 6.0.4 to 6.1.6 to avoid issue.

Hope this helps.

#3

Hi Jade,

I cannot find where to manually do this? I’d like to have Automatic Theme X updates as I have on my other site. For some reason, the automatic updates are not happening on this site (my login details above).

How can I turn on automatic updates please?
Thanks

#4

Hello There,

You can always update the theme by going to Dashboard > Updates or in Appearance > Themes.
I went ahead and updated the theme to save you some time.

Please check your site now.

#5

Thank you, RueNel! :slight_smile:

#6

You’re welcome!

#7

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