Cannot Import Theme - And Activate Superfly and WP Bakery Builder

Greetings.
I have a new install of Pro 4.0.11 on WP 5.6. I adjusted an update my PHP to 7.4 along with updated its limits such as execution time and memory limits.

I am still unable to get a theme “App” to install. From the design cloud, It said “Installed” in green… but you guessed it, nothing :frowning:

I am at a loss :frowning: Any help or guidance will be appreciated

Hi @darren28gould,

Thanks for reaching out.
It seems that mod_security is enabled on your site, and that causes the issue you are having. It does not let you call the Cornerstone endpoint to import the Design Cloud assets.
I would suggest you contact your hosting service provider to temporarily disable the ModSecurity for you and make the Cornerstone endpoints whitelisted.

Hope that will resolve your issue.
Thanks

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