Cannot Import Demo Content with PRO Theme on GoDaddy Hosting

[ndnstyl]

Trying to import the demo site content for a website (Lawyer Site) using the PRO theme with child installed. And it seems the installation gets part of the way through, but doesn’t complete and gets stuck in a never ending loading cycle. The pages are not being setup, however the images/media are in the library.

Current installation of Wordpress 6.1.1

Server architecture	Linux 5.4.206-200.el7.x86_64 x86_64
Web server	Apache
PHP version	7.4.30 (Supports 64bit values)
PHP SAPI	cgi-fcgi
PHP max input variables	1000
PHP time limit	300
PHP memory limit	256M
Max input time	60
Upload max filesize	100M
PHP post max size	100M

Please advise.

[prakash_s]

Hello @ndnstyl,

Thanks for writing to us.

There might be a few different reasons for this issue, I would suggest you troubleshoot a few of the common issues before we investigate your settings.

1. Testing for Plugin Conflict
2. CSS/JS Customization
3. Version Compatibility
4. Disabling Cache

I recommend increasing the following server settings to the specified value or larger. Please consult your web host for all these server settings

PHP configuration recommended

memory_limit = 512M
upload_max_filesize = 512M
post_max_size = 512M
max_execution_time = 300
max_input_time = 300

Recommended MySQL configuration

max_allowed_packet = 16Mb
innodb_log_file_size = 128Mb

Please ask your web host to enable allow_url_fopen . The value must be On in order for your server to receive data from our server.

After all the server settings are configured properly please follow these steps.

1. Temporarily disable ConvertPlus while importing the demo content.
2. After the import is done then activate it again

In case it doesn’t work for you after settings this server configuration please share your details in a secure note. Please provide the following details

• WordPress Login URL
• Admin-level username and password
• Exact Template that you want to import

You can find the Secure Note button at the bottom of your posts

Thanks