Cannot edit pages after 5.2.0 update

Support
#1

Hi

im not able to edit my pages in cornerstone after upadating to 5.2.0 looks like this http://prntscr.com/gsijhm cache has been cleared after updating

I have attached my login info

Thanks!!

#2

Hi @macknak,

I’ve taken a look and see there’s a 500 error when Cornerstone loads. This is indicative of a fatal PHP error. Could you enable WP_DEBUG? https://codex.wordpress.org/WP_DEBUG

This will allow is to see the exact error coming through which should give us more information about the problem.

#3

Hi there I have enabled it and found it to be a woocommerce error as shown http://prntscr.com/gsu755 I can edit if I deactivate the plugin however I will be building a store on this site so how do I fix so that this will work?

Thanks again!

#4

Would you mind leaving it on until I can take a look? I’m looking for a fatal PHP error. Those notices mean that plugin may have a few little bugs but it should be crashing Cornerstone. I think we’re looking for something else. Thanks!

#5

I’ve turned it back on

thanks!

#6

Hello There,

Thanks for updating in! A few hours ago, we have release a latest versions which contains several bug fixes. Could you please update to this version X 5.2.1 and Cornerstone 2.1.2? You can check out the changelog from here too: https://theme.co/changelog/

And after updating, please turn off the debug mode and clear your plugin cache and CloudFlare is you are using it.

Please let us know how it goes.

#7

Ive updated and cleared cache… no change I’m not able to edit…

#8

Hi there,

Would you mind providing your FTP login credentials as well? There could be multiple causes just like the other threads. And I like to check your debug.log file.

Thanks!

#9

Thanks I will attach my cpanel login

#10

Hi,

It was a memory issue.

I increase your memory limit and cornerstone is now working fine.

Kindly check in your end.

Thanks

#11

Thanks works good on my end

#12

Glad we were able to help :slight_smile: