Hi, I started to build brand new website site and noticed a new version of Pro was out. I updated Pro. Now when I go to start building pages I cannot access and elements. The entire panel is blank with a spinning wheel/circle.
I tried turning off all plugins and it made no difference. How can I fix this? (See screen grab attached.
Hi Avalancher,
Thanks for reaching out.
There might be some different reasons behind your issue, I would like to suggest troubleshoot the following common issue to help us to recognize the reason.
1.Plugin Conflict
2.Theme Update related issue
3.Child Theme Related issue
4.CSS/JS Customization
5.Disabling Cache
6.Disabling CDN
If you discover that an issue is coming from a custom code or 3rd party plugin, kindly consult with a developer or contact the plugin author. Please note that we do not provide support for custom codes and 3rd party plugins.
If none of the above helps, please reshare the login credentials for your site in a secure note to examine it further, including:
– WordPress Site URL & Login URL
– WordPress Admin username/password
To create a secure note, click the key icon underneath any of your posts.
NOTE: The given admin URL is not accessible and showing 403 error
Thanks
Hi @alandoyle,
I wanted to reach out and let you know we’ve seen similar issues like this reported. We’re going to be publishing another point release later today. When that’s available, you can update and hopefully this issue will be resolved. Please let us know how that goes.
Thanks Alexander. I’m away from the office now but I will update tomorrow and see how it goes. 
Ok sounds good. We just published the update so it will be there whenever you’re ready. Let us know how it goes!
That update fixed the issue.
Thanks for your help.
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