Cannot Drag & Drop Cornerstone modules

[danporter91]

Hi All!

I have just purchased and installed the X Theme, however I’m having problems with dragging and dropping modules in Cornerstone.

To try and explain what happens… when I click and drag a module from the left hand grid, the module doesn’t seem to want to move out of the left hand sidebar.

Looking at the console, I get the error:

cs-vendor.js?ver=3.0.4:19456 Uncaught TypeError: Cannot read property ‘indexOf’ of undefined

I have tried:

• Increasing the memory limit in wp-config.php
• Disabling all plugins
• Updated WordPress
• Installed the latest X Theme

Any help would be appreciated!

Thanks,
Dan

[rad]

Hi @danporter91,

Sorry to hear you’re having this issue and I’d like to check it too

Would you mind providing your site’s URL and Admin login credentials in a secure note? For the meantime, please make sure the theme and cornerstone match and both compatible, there some cases that the only updated is the cornerstone, or just the theme.

Thanks!

[danporter91]

Hi @Rad,

No problem, great I have included them in this reply… I think!

Thanks,
Dan

[ruenel]

Hello There,

Thanks for providing the information Upon inspection, it appears that you are using an older version of MySQL 5.1.3. Please have this updated and make sure that you have meet the requirements to run WordPress. You can check the requirement details from this link: https://wordpress.org/about/requirements/

​And we also recommend that you increase your memory allocated to PHP. To increase it, please edit your wp-config.php file and insert these lines:

define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

You can add it before the line
/*That's all, stop editing! Happy Blogging. */

We would loved to know if this has work for you. Thank you.

[danporter91]

Hi @RueNel,

Thanks very much for your help!

I have updated PHP and MySQL to suit WordPress requirements… I didn’t realise how out of data MySQL was!!!

I’ve also added the memory limit to PHP ini file and wp-config.php

However, I’m still having the same issue.

It does seem to be a little strange as every now and again it does decide to work.

9/10 times it doesn’t though.

Thanks
Dan

[christian]

Hey Dan,

Cornerstone works all the time on my end. I’ve recorded it (see Secure Note). Please try clearing your browser cache and if you’re using browser extensions, please disable them temporarily. Also open 1 browser tab only.

Thanks.

[danporter91]

Hi @christian_y,

I have tried clearing all cache and cookies, as well as installing a completely different browser (Opera) however I still get the same issue, with the same error in the console.

cs-vendor.js?ver=3.0.4:19456 Uncaught TypeError: Cannot read property ‘indexOf’ of undefined
at getStack (cs-vendor.js?ver=3.0.4:19456)
at defaultDispatch (cs-vendor.js?ver=3.0.4:19500)
at Object.dispatchError (cs-vendor.js?ver=3.0.4:19483)
at onerrorDefault (cs-vendor.js?ver=3.0.4:33226)
at Object.trigger (cs-vendor.js?ver=3.0.4:51931)
at cs-vendor.js?ver=3.0.4:52925
at invoke (cs-vendor.js?ver=3.0.4:1335)
at Queue.flush (cs-vendor.js?ver=3.0.4:1399)
at DeferredActionQueues.flush (cs-vendor.js?ver=3.0.4:1207)
at Backburner.end (cs-vendor.js?ver=3.0.4:521)

Every now and again it decides to work, but it takes a lot of patience.

Thanks
Dan

[rad]

Hi @danporter91

What browser and device you’re testing it with? I checked and I don’t see any errors, and it works okay (drag and drop). Perhaps it’s only specific to your device?

Thanks!

[danporter91]

I’m using Windows 10 PC, using Chrome / Firefox / Opera, also tested on another PC here too.

[rad]

Hi @danporter91,

Hmm, I tried it on Windows 10 PC too, and Mac browsers and it works just okay. I’ll find another device to see if I can reproduce this. For now, please try it on other devices too and make sure there are no caches.

Thanks!