What I mean is that in your documentation it says the following: “In order to convert from X to Pro, there are few things to consider. Firstly, you’ll need to convert your license from X to Pro, paying the difference between the price paid and the current price of Pro.”
I cannot convert the license in the admin panel because I get a payment notification in the checkout even though I have an unlimited license. The first license worked for free, but the next got a payment notification…
I am just trying to get by the first step in your documentation on how to Convert from X to Pro.
We just want to be sure that it will be as it says in your documentation: “After the theme installation, you can simply activate the theme and all of your existing Theme Options from X will be transferred over. You can safely delete the X theme from your WordPress themes”.
If we dont convert the license, how will the system know what theme options to transfer?