Cannot change the licence domain; update does not save/stick

Hello,

It appears that I’m unable to change the production site entry for my licence, as the one initially entered is sticky:

  • the initial domain used was http:// ***.wpengine.com
  • we then launched the site (https:// ***.media) and attempted to update this entry at https://theme.co/apex/licenses/
  • we click the edit icon, enter the new domain, get the tick mark, later come back to the page and the entry is back to the old one.

Unable to actually save the change and make it stick.

Could you please assist? Thanks!

Hello Otilia,

Thanks for reaching out. :slight_smile:

After adding the URL, you need to either press Enter key or click on the Check mark icon to save the changes.

Thanks.

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