Cannot change "number of decimals" field in woocommerce

Support
#1

Hello,

I cannot change “number of decimals” field in woocommerce, it’s 0 and every time I change and click save it goes back to 0 again.

#2

I have just noticed now it happens only when I changed the currency to Japanese yen

#3

Hi Ahmed,

Thank you for writing in but sorry I can’t replicate this issue on my end, please do the following:

  • Ensure that you are fully up to date. WordPress, Theme, and Cornerstone, and Woocommerce (Version Compatibility)

  • Clear all the site caches (plugin, server-side, CDN, and browser’s cache) so that the code from the latest release is always in use. This will help you to avoid any potential errors. Please deactivate this caching features while we tackle this issue.

  • Test for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

Let us know how it goes,
Cheers!

#4

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.