Cannot add widgets to sidebar/ sidebar disappeared

After making some changes , my sidebar disappeared. And when i try to add widgets on the Appearance- widgets area i do not find any options there as I did earlier.

I am wondering whether i forgot how to create a sidebar widget or something is wrong here,
Please advice

Hey @sarinata,

The issue you described is unlikely caused by our theme. But to prove that, please kindly do the following:

  1. Testing For Theme Related Issue
  2. Testing For Plugin Conflict
  3. Theme Update
  4. Testing Child Theme

Only if none of that helps, please give us the following info in a Secure Note.

  • WordPress Login URL
  • Admin username and password

You can find the Secure Note button at the bottom of your posts.

Thanks.

Thanks for the reply
it was a plugin conflict

Hi @sarinata,

Glad you found what is causing the issue. Can you share the name of the plugin so others with the same issue will know?

Thanks,

Clearfy plugin - i made some changes and the widget area stripped a lot of things

I have another question - in the clearfy plugin there is this option to "Disable animations and other page builder features you’re not using:’ page by page - in my case it shows "Script from cornerstone - can i disable it if i am not using cornerstone page builder on that page. Would theme x work allright ?

Hi @sarinata,

Technically that will affect Cornerstone, so I would say no.

If there is an option to exclude the Theme files and Cornerstone files, please do so. Theme files and Cornerstone are already minified and optimize so there is no need to optimize them.

We’re not familiar with that plugin though, please consult the plugin documentation or their support if you have questions regarding the plugin.

Cheers,

my question is " If i exclude cornerstone scripts" from pages as the plugin suggests me - will the webpages work (i am not using any element of cornerstone in the page - just using the classic editor of wordpress.

Hello @sarinata,

It may affect the feature of the theme like Theme Option, Theme bundled plugin, Global block, etc. It may affect the UI of the theme as well so I won’t recommend you disable or exclude the script of the cornerstone plugin.

Thanks for understanding.

Thanks for the reply
One more question please
Is theme x compatible with Google Amp. Any instructions on how to use it with the theme.

Best Plugin recommendation too which works witht the theme
Thanks

Hey @sarinata,

To setup Google Amp, you can follow the guide here https://www.wpbeginner.com/wp-tutorials/how-to-properly-setup-google-amp-on-your-wordpress-site/ or you can check out the AMP plugin.

Please note that we cannot provide support for third party plugins or scripts as our support policy in the sidebar states due to the fact that there is simply no way to account for all of the potential variables at play when using another developer’s plugin or script. Because of this, any questions you have regarding setup, integration, or troubleshooting any piece of functionality that is not native to X/Pro will need to be directed to the original developer.

Thank you for your understanding.

Thank you for the explanation

You are most welcome.

Can you tell me how to Prevent theme x from Generating many Duplicate Image Sizes - it is creating a number of extra images and crowding my server space

Hi @sarinata,

You can follow the solution provided here. Add the given code to your child theme’s functions.php file.

But please note, that it’s not only the Theme that generates different images size. WordPress itself has its own and other plugins as well.

Thanks,

I do not use any of the images generated by the theme; only what i upload - that post explains only for a couple of images
can you give me code for the whole group

Hi @sarinata,

The code given by other thread are removing the images generated by our theme. As my colleague said, when you upload your image images to the WordPress library, it creates different sizes and that’s default with WordPress. It means that we can’t remove the images.

Thank you.

I am getting this message for images
Add width/height attributes to reduce layout shifts and improve user experience.
It is a recommendation for improving Cumulative Layout Shift (CLS)

Can you elaborate on how to add this - do i have to add this to each of my images - if yes, how?
Thanks

Please tell me how to do this for existing images as well as for setting it for any images which will be uploaded later.
Thanks