Cannot Activate License!

Getting the following error:
“Could not establish connection. Please ensure your firewall is not blocking requests to

I have read through multiple support forums and the kb regarding this issue. I have tried just about everything.

Hi There,

Thanks for writing in!

I can see your site is already validated with the license.

Lets us know if you have any other issue.


My site is also having this issue


Most probably you’re using an older version of X theme or Cornerstone. Please check your version numbers with the latest versions listed here (

If you’re using an older version, you need to download the latest X theme from your Envato account and then update manually. You can follow our guide here (

Top update Cornerstone, you can simply delete the current version from the plugins section and then head over to X -> Overview section and wait for few seconds to install it automatically.

Once you confirm the latest versions, try validating your site again and see if that helps.


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