Hello. This morning I received an email notification of the response by Christian to a support ticket that should not be linked to my account. Here is the link: https://theme.co/apex/forum/t/cornerstone-not-working-12-sep-2019/63870?u=biplp
Please note that I have not initiated this ticket, and KimSS should not be associated with our account.
Can you please explain what has happened?
Thank you.
Larry
Hi Larry,
If you go to Account > Profile > Preferences > Emails you can configure which types of notifications you’d like to receive. When responding to support requests, we often link to other topics that may have a similar issue or solution. Christian posted such a link, which the the forum system treats as quoting the original poster. This is most likely why you were notified.
Thanks for that helpful explanation, Alexander.
Larry
You’re welcome!
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