Can´t see cornerstone in page edition backend

[Mastres]

Hi, i can’t see cornerstone in the backend but i can see in frontend.
Regards
I have just installed this theme, not previous versions of xtheme installed.

Do you have spanish support?

[friech]

Hi There,

Thank you for writing in, please navigate to your Plugins panel and make sure the Cornerstone is installed and active.

If not, please navigate to X > Overview and X will automatically install the Cornerstone for you.

Whatever you do, do not edit that page on classic editor (visual/HTML), because you’ll lose the ability to edit that page back on Cornerstone.

If nothing works, please provide us the site URL and login credentials so we can take a closer look.

Sorry we only provide support in English.

Cheers!

[Mastres]

Yes, the plugin is installed and active…

[basanta]

Hi There,

Thanks for the info!

I can see there is some Script error in your Wordpress installation!

This might due to some resources blocked by the hosting you are using. Can you please check with your hosting provider if they have something blocked in their side.

After fixing this installation issue please check cornerstone let us know if that work.

Thanks

[Mastres]

Hi, there is nothing blocking the site…
The host told me that the PHP logo are trying to create a table, but can’t do it
En el logo de php, vemos que continuamente da errores a la hora de crear una tabla.

[01-Feb-2018 16:49:55 UTC] Error Table ‘101510wordpress20130122130127.wp_woocommerce_termmeta’ doesn’t exist de la base de datos de WordPress para la consulta
SELECT DISTINCT wp_posts.ID FROM wp_posts INNER JOIN (
SELECT DISTINCT post_id FROM wp_postmeta
WHERE post_id NOT IN (SELECT post_id FROM wp_postmeta WHERE meta_key = ‘_wc_restrictions’)
AND post_id NOT IN(SELECT DISTINCT tr.object_id FROM wp_woocommerce_termmeta
INNER JOIN wp_term_taxonomy tt on wp_woocommerce_termmeta.woocommerce_term_id = tt.term_id
INNER JOIN wp_term_relationships tr on tt.term_taxonomy_id = tr.term_taxonomy_id
WHERE tt.taxonomy = ‘product_cat’ AND meta_key=’_wc_restrictions’)
UNION ALL
SELECT post_id FROM wp_postmeta
WHERE (meta_key = ‘_wc_restrictions’ AND meta_value = ‘public’) OR (meta_key = ‘_wc_restrictions_allowed’ AND meta_value IN (‘guest’))
UNION ALL
SELECT tr.object_id FROM wp_woocommerce_termmeta
INNER JOIN wp_term_taxonomy tt on wp_woocommerce_termmeta.woocommerce_term_id = tt.term_id
INNER JOIN wp_term_relationships tr on tt.term_taxonomy_id = tr.term_taxonomy_id
WHERE tt.taxonomy = ‘product_cat’
AND ( (meta_key=’_wc_restrictions’ AND meta_value=‘public’) OR (meta_key = ‘_wc_restrictions_allowed’ AND meta_value IN (‘guest’)) )
AND tr.object_id NOT IN (SELECT DISTINCT post_id FROM wp_postmeta WHERE meta_key = ‘_wc_restrictions’)
) as rfilter on wp_posts.ID = rfilter.post_id WHERE post_type = ‘product’ realizada por require(‘wp-blog-header.php’), wp, WP->main, WP->query_posts, WP_Query->query, WP_Query->get_posts, apply_filters_ref_array, WP_Hook->apply_filters, call_user_func_array, WC_Catalog_Restrictions_Query->posts_where, WC_Catalog_Restrictions_Query->query_allowed_product_ids_by_role

[ruenel]

Hello There,

These MySQL errors is not coming from the theme. This could be caused by a 3rd party plugin. You could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

I also noticed that you are using an older version of PHP.I noticed that you are using PHP version 5.4.45 (You can check this in WooCommerce > Status.) and WordPress 4.7 requires at least 7.0 (https://wordpress.org/about/requirements/). This could possibly be the cause of the issue. In most cases you cannot update your PHP version yourself and need to contact your host about this. The upgrade process is an easy process and should be something your host can do for you without affecting your website or charging you for it. Here’s a letter you can send to your hosting company:

Dear host,

I'm interested in running the open-source WordPress <https://wordpress.org/> web software and 
I was wondering if my account supported the following:

- PHP 7 or greater
- MySQL 5.6 or greater
- The mod_rewrite Apache module
- HTTPS support

Looking forward to your reply.

Hope this helps. Kindly let us know.