Can not select the theme x image in cornerstone

[wicara]

the cornerstone image selector is not working can not select image

[wicara]

all updated theme files and plugins deactivated all other plugins

[wicara]

after reset the htaccess still can not select images in cornerstone php 7.2 Memory limit 512M max excecution time 300

[nabeel]

Hi @wicara,

Thank you for reaching out to us. Did you mean the image element?

Or you’re trying to select an image source in Cornerstone (see screenshot)

There could be an error which is preventing you to select the image, to assist you better with this issue, would you mind providing us the url of your site with login credentials so we can take a closer look? This is to ensure that we can provide you with a tailored answer to your situation.

To do this, you can create a secure note with the following info:
– Link to your site
– WordPress Admin username / password

To know how to create a secure note, please check this out: https://theme.co/apex/forum/t/how-to-get-support/2881

Thanks!

[wicara]

Ok Sure I can select an image source in Cornerstone (see screenshot)

[jade]

Hi there,

The user you have provided has a limited access and could only access the profile. Kindly set the user as an admin so that we can check.

For the meantime, try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

Hope this helps.

[wicara]

sorry fixed the account so you can log in, I disabled all but cornerstone no dice

[jade]

Hi there,

There are JS errors in Cornerstone when I try to access the image element.

Would you mind removing this code that is in your child theme’s functions.php then clear your site’s cache and see if the issue gets fixed?

if (!(is_admin() )) {
    function defer_parsing_of_js ( $url ) {
        if ( FALSE === strpos( $url, '.js' ) ) return $url;
        if ( strpos( $url, 'jquery.js' ) ) return $url;
        if ( strpos( $url, 'x-head.min.js' ) ) return $url;
        return "$url' defer='defer";
    }
    add_filter( 'clean_url', 'defer_parsing_of_js', 11, 1 );
}

Hope this helps.