Can not see Recaptcha

[thegator]

Hi, we have integrated recaptcha in gravity but it can not bee seen. Only the recaptcha Title, but not the form field. In Gravity Live Preview all good. But not on the site. Must be a problem with Pro.Can you help?

[Prasant]

Hello @thegator,

Thanks for writing in!

I checked the website and can see that reCaptcha is not showing up. I inspected the page in dev tools and I see following error message Uncaught (in promise) g: OneSignal: This web push config can only be used on. Plese see secure note for full error message.

Further checking the website and it’s html source it seems that you are using OneSignal – Web Push Notifications plugin. Please do following:

1. Test for plugin conflict. Please deactivate all plugins including OneSignal – Web Push Notifications and see if reCaptcha image is showing up. If reCaptcha image is showing then reactivate one plugin at a time to narrow down the plugin that’s causing the issue.
2. I see you are using WP Rocket plugin. Please clear WP Rocket cache and disable optimization and minification service as it seems that you have activated HTML minification.

If you still have problems kindly get back to us with the result of the steps above and URL/User/Pass of your WordPress dashboard using the Secure Note functionality of the post to follow up the case.

Thank you.