Can not install theme

Hi. I just bought the theme X and downloaded the item from themeforest. But I can not upload it as a theme on my website. When I upload the file does not finish loading. I have spoken with the technical service of my Hosting (Webempresa) and they tell me that it is probable that the file is corrupt or contaminated … Can you help me? I have purchased other themes in themeforest and I have not had any problems in the installation. Thank you"

Hello @fafoya,

Thanks for asking. :slight_smile:

You need to extract the installable zip file downloaded from Themeforest in case you have downloaded complete package. After that you can install the X Theme by uploading the extracted file from Appearance > Theme. Further information on installing X Theme can be found in following article:

Let us know how it goes.


Thank you so much.

You are very welcome!

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