Hi. I just bought the theme X and downloaded the item from themeforest. But I can not upload it as a theme on my website. When I upload the file x.zip does not finish loading. I have spoken with the technical service of my Hosting (Webempresa) and they tell me that it is probable that the file is corrupt or contaminated … Can you help me? I have purchased other themes in themeforest and I have not had any problems in the installation. Thank you"
Thanks for asking.
You need to extract the installable zip file downloaded from Themeforest in case you have downloaded complete package. After that you can install the X Theme by uploading the extracted file from Appearance > Theme. Further information on installing X Theme can be found in following article:
Let us know how it goes.
Thank you so much.
You are very welcome!
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