Can not edit anything in cornerstone


logged onto the site and went to update but I cannot update site won’t let me delete items or save

updated to the latest version and deactivated all plugins no caching plugin and checked the php file and correct. can not use the delete buttons (yep nope)

Hello @wicara,

Please follow up the steps below:

  1. Ensure everything is up to date according to our version compatibility list here. Please follow the best practices when updating your theme and plugins. Click here for more information.
  2. If you’re using a CDN(ex: CloudFlare), please clear the CDN’s cache and disable optimization services. For the CloudFlare you also need to follow the steps below besides the developer mode: https://xthemetips.com/using-cloudflare-rocket-loader-with-x-pro-and-x5/928/1
  3. Switch to the parent theme to check if the issue persists.
  4. Turn off all the cache plugins.
  5. Reset your htaccess file by renaming it to .htaccess-bak. Then in WP Admin Menu, go to Settings > Permalinks and just click the Save Changes button.
  6. Make sure that you’re running at least PHP v7.x.x or later to avoid any WordPress related incompatibility issues. If you’re not sure what your server configurations and settings are, install a plugin like WP-Serverinfo (https://wordpress.org/plugins/wp-serverinfo/) and check your server info by head over to Dashboard -> WP Serverinfo area.
  7. Check your PHP Max Execution Time and set it for 120 for optimal usage (https://thimpress.com/knowledge-base/how-to-increase-maximum-execution-time-for-wordpress-site/).
  8. Increase the PHP Memory Limit of your server. Click here for more detailed information and how to increase the PHP memory limit.

Let us know how it goes!

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