Can not access cornerstone after update

Hi there,

on my page: https://formwerk.com/ I can not edit the pages with cornerstone anymore after updating the theme and plugins.
Also when adding a revolution slider above masthead I get this error:
Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 20480 bytes) in /home/netsh101034/html/formwerk/wp-content/plugins/revslider/includes/googlefonts.php on line 42

I added this at the end of the wp-config.php:
define( ‘WP_MEMORY_LIMIT’, ‘256M’ );
define( ‘WP_MAX_MEMORY_LIMIT’, ‘512M’ );
with no success.

Hello,

I could not replicate the issue on my end. As you can see on the image below I was able to edit your front page, added a ! to Services, saved and it reflected on the front end, the right side of the pic.

Please clean your browser cache and try it again.

If that does not help, please try a different browser and let us know which browser and device you are using while experiencing the issue. Cornerstone does work on all popular browsers, so if you have the opportunity of testing your self in the same browser in a different installation and see if it works, you would be able to confirm if that is isolated to your browser installation.

Let us know how it goes.

thank you

Hi there,

I tested with the latest versions of Chrome and Edge.
The hoster increased PHP Memory Limit.

Cornerstone is finally loading but it still takes 30 seconds to load (using a solid internet connection: 50MB/s).
Is this normal?

Now that I added WPML the translated pages (engl.) are even harder to load.
One out of ten tries works. Most of the time I get this: A conflict on the front end of your site has prevented the preview from loading.

Hello There,

Thanks for updating in! Would you mind providing us the ftp login credentials so we can take a closer look and investigate further?

To do this, you can make a post with the following info:

  • FTP Hostname
  • FTP Username
  • FTP Password

Thank you.

Hi there, sure:

Hi There,

Unfortunately, I can’t see error log on the root folder when I logged on via FTP. Can you as for it from your hosting? Let’s see if we can find more substantial information from that file.

Hi there,

thanks fpr getting back to me.
I don’t know why but the loading time is back to normal.

Thank you

Hi There,

There could be many factors like your server load at that time, when you’re performing certain functions on your site or it could to be due to other active plugins as well.

I’d advice you to setup a error log monitor using this plugin (https://wordpress.org/plugins/error-log-monitor/), so that you can check when something goes wrong.

Thanks!

1 Like

i Cant use the Polylang plugin after i update cornerstone

update is messing up all my content and it wont allow me to use polylang plugin

Hello @patuuu321,

Thanks for updating this thread. We kindly ask that you open up your issue in a separate thread together with your site credentials so that we can take a closer look. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

Meanwhile, are you using CloudFlare or may have installed a caching plugin like WordFence, W3 Total Cache or WP Super Cache? Please keep in mind that after doing every updates, always remember to clear all caches when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.

Thank you for your understanding.

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.