Caching Issue - Preview doesn't load in Cornerstone

[rollnscroll]

Hi,

Firstly, thank you for developing X Theme which has good reviews and rating.

The issue we’re facing is that in the last week since we purchased the theme, the following error has unfortunately eaten up almost all of our working time:

“The preview was unresponsive after loading. This is most often related to a plugin conflict or aggressive page cacheing.”

We’re working on localhost (XAMPP) and plan to take our site online after developing it on localhost.

We’ve also disabled all the plugins except Cornerstone, Contact Form 7, Essential Grid, and Slider Revolution. We’ve also cleared browser cache. Other themes are working fine.

Is there something that we’re not doing correctly? Kindly guide us.

Thanks.

[ruenel]

Hey There,

Thanks for writing in! ​We recommend that you increase your memory allocated to PHP. To increase it, please edit your wp-config.php file and insert these lines:

define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

You can add it before the line
/*That's all, stop editing! Happy Blogging. */

At the same time, please make sure that the Site URL and WordPress Address URL is using the same protocol with your dashboard url. If you are http or https, please make sure it is using the same.

We would loved to know if this has work for you. Thank you.