Button not showing up on ConvertPlus

Support
#1

Hello support team,

It appears that none of the buttons for any of the forms appear when I try to edit them.

In the preivew, the buttons show, but when I click on “use this” and the editor comes up, the buttons are not there.

Also, when I look at my previous forms, there are no buttons anymore.

I am not sure what is going on here as this seems a bit strange.

Any help would be appreciated.

#2

Hi @dstro003,

Thanks for reaching out.

There could be a plugin or custom code that affects the buttons.

I recommend the following troubleshooting procedures before we investigate the settings.

  1. TESTING FOR THEME RELATED ISSUE
  2. TESTING FOR PLUGIN CONFLICT
  3. THEME UPDATE
  4. CHILD THEME
  5. CSS/JS CUSTOMIZATION
  6. VERSION COMPATIBILITY

Hope that helps and let us know how it goes.

Thank you.

#3

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