Bug? Text element: Rich Text tab text does not update changes made in HTML / Raw tabs

Support
#1

Hi, I wonder if you can help me please?

I have text elements on a page that I update on a weekly basis. The problem is that the Rich Text text element does not update its content when moving between the types.

  1. In the Rich Text paste some text that has a title and a paragraph
  2. Open the Raw tab and change the title
  3. Observe, the title on the page updates
  4. Open the Rich Text tab
  5. Observe, the title has not updated even though the page has
  6. Open in the HTML tab
  7. Observe, the same behaviour as steps 3-5.

Thanks.

#2

Hi @KenCope,

Thanks for reaching out.
This is an ongoing issue and has already been reported to our issue tracker, but unfortunately, there has been no news on it till now. I will add your thread to this issue, so our development team will be aware of multiple reports on this.

Thanks

#4

Thanks @tristup. Not a major problem, just one of those niggling issues. I look forward to the update.
Best regards,
Ken

#5

Hi Ken,

You are most welcome.

#6

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