Bug on sticky mobile header

Support
#1

Hi!

There seems to be a bug on mobile (iOS). If you set the header to sticky with shrink amount and the user scrolls down, up (to the top end) and down again a few times, the header-background becomes smaller and smaller in height until it’s gone. You can see it on www.elschundfink.de.

Tested on MN8X2ZD/A Version 12.14, Safari.

Thanks a lot.

Regards,
Melissa

#2

Hi Melissa,

I checked in Safari Iphone but could not replicate the issue.

Check Video - https://www.screencast.com/t/NEUvOm4zIA4

Can you provide us a video on how it looks in your end.

Thanks

#3

Thank you for your answer.

Sure, but it´s not an authorized extension to upload a video here. Can you please send me your email adress?

Thanks a lot!

#4

We only provide support here in Apex forum. Please upload your video to Dropbox or similar service and post the link here. You can also post it on Youtube and set it to Private.

Thanks.

#5

Thanks for taking a video of the issue. I personally don’t have the specific device to replicate the issue. My phone is Android and your site works when I tested.

I’ll post this in our issue tracker so if a staff has access to the specific device or emulator, he can test it. Please don’t delete the video.

Please just note that this will take some time so your patience would be very much appreciated.

Thanks.

#7

Thanks a lot!

You guys do great work.

#8

You’re most welcome!

#9

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.