BuddyPress Critical Error - Creating a Group & Viewing Settings

[figurine3834]

Hi,

I had help with developers at WPBuffs and they have concluded that this is an error with the theme and not any plugins.

The Issues:
There seems to be a BuddyPress coding error when creating a group as well as viewing Manage>Settings in an already created group as shown in the screenshots:

Via a staging site, WPBuffs disabled all of the plugins - except for BuddyPress - and the error persists. The browser cache and the caching plugins cache have all been cleared and the issue is still there.

WPBuffs also changed the theme to the default WordPress theme (Twenty Twenty One) and the issue was then resolved.

Any help getting this resolved would be greatly appreciated!

Best regards,

Josh

[tristup]

Hi Josh,

Thanks for reaching out.
Can you please please provide login credentials for your staging site in a secure note to examine it further, including:

– WordPress Site URL & Login URL
– WordPress Admin username/password
– FTP/CPanel to access the files

To create a secure note, click the key icon underneath any of your posts.

Thanks

[figurine3834]

Hi tristup,

I have added the extra credentials to the secure note.

Best regards,

Josh

[tristup]

Hi Josh,

Unfortunately, the given credentials are not working. Can you please check and send it once again.

Thanks

[figurine3834]

Hi tristup,

I added the changes in the note and tested it myself and it works now.

Let me know if you need anything else.

Best regards,

Josh

[ruenel]

Hello Josh,

You are using BuddyPress 7.3. The latest supported version of the theme is up to 7.2.* only. This could be the reason why there is an error message on the site. Please downgrade your Buddypress plugin to a later version. You can get it from here: https://wordpress.org/plugins/buddypress/advanced/

Meanwhile, I have added this to our issue tracker list so that our developers will be made aware of the issue.

Thank you for your understanding.

[figurine3834]

Hi Ruenel,

Okay, thank you for doing that!

I wonder if that is the reason for certain bbPress/BuddyPress topics styling is overflowing the entry-wrap for mobile and desktop depending on certain topics?

Some topics are styled perfectly fine across all devices while other topics have some styling issues where the content is unreadable especially on a mobile device. I had to add some code just to fix the broken topics.

BuddyPress Test:
I have deactivated all plugins except for BuddyPress, then I installed and tried out BuddyPress versions 7.2.1 to 6.4 and that critical issue still existed.

bbPress Test:
I then downgraded the version of bbPress and the topics were no different in regards to some of the topic’s text; the text would overflow while other topics were completely fine. This also depended only on a certain width for some topics. For example, desktop would show the topic as it should be but the content via mobile for that same topic would be completely out of the viewport.

Are you guys done supporting BuddyPress/bbPress?

Here are some screenshots I have captured of the issues:

Here are some example links:

1. https://www.tips4gamers.com/forums/topic/madden-21-relocation-guide-all-uniforms-all-cities-how-tos-more/
2. https://www.tips4gamers.com/forums/topic/stack-and-release-madden-20-techniques-trade-for-impossible-players-in-madden-20/

Thanks and regards,

Josh

[ruenel]

Hello Josh,

This is what I am seeing in the two URLs:

The first one is broken, the other is not. This could just be some caching issue. I can see that you are using the WP Rocket plugin. Clear the plugin cache or at least temporarily deactivate the plugin while we are troubleshooting. And also I found out that you are using Cloudflare. Kindly log in to your Cloudflare account and purge your site cache. You also need to regenerate the minified CSS and JS files in Cloudflare.

• https://support.cloudflare.com/hc/en-us/articles/200169246-Purging-cached-resources-from-Cloudflare
• https://support.cloudflare.com/hc/en-us/articles/200169396-Why-aren-t-changes-to-my-site-showing-
• https://support.cloudflare.com/hc/en-us/articles/200168196-How-do-I-minify-HTML-CSS-and-JavaScript-to-optimize-my-site-

Best Regards.

[figurine3834]

Hi Ruenel,

Thank you for your help and that information!

That second image you posted was the page that shows up correctly on specific widths, so I attached a screenshot of that page via a mobile device to show that it is broken but only for mobile.

I will utilize the information you gave me, nonetheless. Thanks again.

[ruenel]

Hey Josh,

After clearing the caches, if the issue still exist, kindly add this CSS code into Pro > Theme Options > CSS to force the entries within the bounds of the content area:

.bbp-header>ul>li, .bbp-body>ul>li, .bbp-footer>ul>li {
    max-width: 99.9%;
}

Kindly let us know how it goes.

[figurine3834]

Hi Ruenel,

Thank you for that code! I just implemented it for now and it looks gorgeous across all devices! Thank you again!

Best regards,

Josh

[friech]

We are delighted to assist you with this.

Cheers!