Hi Guys!
The burger button on my site isn’t working. It did work but doesn’t now. I have cleared the cache but that didn’t work and it it hasn’t worked on 5 different devices connected to 3 different networks.
Any advice would be very appreciated.
Hi There,
Could you please also update your X theme to the latest version?
Thank you.
Not working here either, but only on mobile. Works fine when you collapse a desktop-based browser down to mobile size, but not when it’s opened on a cellphone. I’ve tried it on an S8, an S9, a Pixel 2, and an iPhone 8. Tried clearing the cache, entirely deleted my caching plugin, repaired and optimized DB, nothing works. Running X 6.0.4 which has seemingly caused the issue.
Hi there.,
Please kindly open up a separate thread and give us detailed information about the problem and your login information using the Secure Note.
Please do not add the Secure Note here as it is visible to the original poster of the thread.
Meanwhile please follow the steps below and get back to us with the result of the tests in the new thread that you will create:
- Go to X > Settings and click on the Clear Style Cache button.
- If you’re using a CDN, please clear the CDN’s cache and disable optimization services.
- Test for a plugin conflict. You can do this by deactivating all third-party plugins, and see if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
- Remove custom CSS and Javascript from the options or Child Theme and test the case.
Thank you.
Sorry I missed that there was an update needed! All fixed now, thanks
Glad it’s working now 
Cheers!
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