Hi, I hope you can help me understand why the website backend appears to be “broken”.
I’ve tried disabling all plugins and updating everything, but it doesn’t change anything. Thank you!
Hi @dcheese,
Thanks for reaching out.
I have checked your Admin Dashboard and it is loading perfectly fine. I would suggest you check once by clearing type cache and check in the incognito/private mode of the browser.
Hope it helps.
Thanks
The first page is fine, but try to click on any button… how does it look?
Hi @dcheese,
It seems that you might have an issue with the folder permission and for which the Admin Styles are unable to load. I would suggest you check the wp-admin folder permission and if you are not proficient on this, please contact your hosting service provider for this.
Hope it helps.
Thanks
So do you have the same problem on backend?
the folder have correct permission (755)
Hi @dcheese,
I have checked the inner pages of your website Admin Dashboard and seen the exact error you described here, and also found that the file load-styles.php responsible to load the styles is not accessible and showing the 403 Forbidden error. That shows if the folder permission is not correct, if that is already correct which you have mentioned, I would suggest you contact your Hosting Service provider for further investigation.
Thanks
thank you, I’ll do it
Solved by following these instruction for Plesk.
Now please can you tell me if I can add a gtag script by using a raw element on header? It seems to works, but I’m not sure it’s the correct way. thank u
Hi @dcheese,
Glad that it is resolved now. I would suggest you use the plugin Insert Headers and Footers to inject the code into the header.
Thanks
Thank you, but I’d like to understand better. What I have done is insert the script in the header builder, in a raw element. Analytics reads the visits, but I wonder if it can work or if it could cause problems. Can you clarify me better? I would like to avoid using plugins.
thank you
Hey @dcheese,
I suggest that you follow my colleague suggestion about using the Insert Headers and Footers plugin because the gtag should be added inside the <head> tag and Insert Headers and Footers enqueue the script inside the <head> tag. If you are going to add the script in the Header Builder, you place the gtag in the incorrect position.
Hope that helps.
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