Brands Links Going to Wrong Pages

[Kannakart]

Hello,

We have links on our product pages that link back to the brand page. However, these links are going to the wrong pages.

Most of the links are going to: https://kannakart.com/brand/pax-vaporizers/ when they should be going to https://kannakart.com/pax-vaporizers/

[rahul]

Hey @Kannakart,

Would you mind providing us with login credentials so we can take a closer look? Please provide following information(Use Secure Note):

• Link to your site
• WordPress Admin username / password
• FTP credentials

All the best!

[Kannakart]

Ok just submitted

[mldarshana]

Hi There,

I see that you have submitted FTP credentials. We need your WordPress credentials to check this issue.

Thanks!

[Kannakart]

Updated!!!

[mldarshana]

Hi There,

Upon checking, I see that the brand slug is displaying because you have already set it under WooCommerce product brand base. You can change it by head over to Settings -> Permalinks section.

Thanks!

[Kannakart]

What should I change it to, to yield the result I want? I want them all linked to custom pages that we made for those brands. Please see my original message above to see what I am trying to accomplish.

Thanks

[ruenel]

Hello There,

Thanks for updating in! Your permalinks has already been set (http://prntscr.com/g2g5pq). Hit the save changes button to update your permlinks. Clear the cache and test your site again.

I went around your dashboard and investigated further. I saw the all the brands you have in your site. You can easily check it WooCommerce > Brands. I’ve look for Pax vaporizers and I could not find it. All I find is Pax Labs which can be access here: https://kannakart.com/brand/pax-labs/

Please ensure that your page is an actual brand or that your links is linked correctly to each respective brand. Other sample brands:
https://kannakart.com/brand/7th-floor/
https://kannakart.com/brand/annabis/
https://kannakart.com/brand/ego/
https://kannakart.com/brand/atmos/

Hope this helps.