Blog title incorrect

Support
#1

Hello,

If you go to https://shopintheweeds.com/blog/ and skip to the last blog post, you’ll see it’s title is In The Weeds. Click on that blog post and you’ll see the post title is actually es·sen·tial oil (which it should be). Any idea why it shows In the Weeds as the title on the blog page?

Thanks in advance.

#2

Hi @InTheWeeds,

Thanks for reaching out.

I check your website but I am not able to view your blog page because it has an error, please contact your hosting provider.

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Thank you.

#3

Hello,

Please try again. I have turned off the proxy status in CloudFlare so this should be resolved.

#4

Hi @InTheWeeds,

I am still getting an error while accessing your website, please check the screenshot below.

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Thank you.

#5

Hello,

I checked with WP Engine and they did not see any 502 errors on their side.

Maybe open in private window?

#6

Hey @InTheWeeds,

Your site can only be viewed when using a VPN. Please disable all IP restrictions while we investigate because can’t use unlimited VPN as part of our theme support.

The issue is weird and it’s my first time seeing it. I believe that our theme is not causing that though because if that is the case, that will happen to all users.

With that said, we need to ensure first if our theme is causing the issue and not by 3rd party factors. Please do the following Troubleshooting Steps.

  1. TESTING FOR THEME RELATED ISSUE
  2. TESTING FOR PLUGIN CONFLICT
  3. THEME UPDATE
  4. CHILD THEME
  5. Clear all caches in your site and also your browser’s cache.

ONLY if none of the Steps help, please give us the following information in a Secure Note.

  • WordPress Login URL
  • Admin level username and password

You can find the Secure Note button at the bottom of your posts.

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Thanks.

#7

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