Blank screen when try to create a post

Support
#1

Hi,

Just discovered that when I try to create a post I get a blank white screen now. All that I can see it the URL https://sport.center/wp-admin/post-new.php and nothing else.

After some experiments I discovered that there is a conflict related to ACF and WP Cost Estimation & Payment Forms Builder. As soon as I disable one of those, I can make and edit posts again. I temporarily disabled ACF at my site but if you want to troubleshoot it you can enable it for your experiments. My credentials are in secure note.

#2

Hello @imdyakov,

Thanks for writing to us

I checked your site, I went ahead and created one Post called “Themeco Test”. The post is in the draft mode on your server. It seems that it is working fine at my end. It might be cache issue at your end I would suggest you the clear your browser cache and then check it again.

Thanks

#3

@prakash_s it is working now because I disabled ACF Pro as I wrote above. It appears to be a conflict between two Themeco supported plugins ACF Pro and WP Cost Estimation & Payment Forms Builder. If you will activate both you will see the white screen on creation of a post.

#4

Hello @imdyakov,

Usually, a blank screen indicates a fatal error. * Enable the WordPress debug mode. You might be able to see an error message on the site right away. If not, the error log could reveal where the problem is originating and how we can address it.

Kindly let us know how it goes.

#5

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