Blank promts under Pro in dashboard nav

empty pro navigation

In my WordPress dashboard after installing the Pro Theme, it’s been missing the prompts within Pro. How do I fix this?

Hi Mary,

Would you mind providing us with the login access to your site so that we can check?

Please post the login in a Secure Note so that it will only be accessible to staff.

A secure note was added to the original post.

Hey Mary,

I have logged in to your site. It seems that the Pro theme were installed incorrectly. I went ahead and re installed the theme for you.

Please check your site now.