Bizarre Error With Pro Header and Woocommerce After Update

Support
#1

Hi there,
Custom headers no longer work properly on Woocommerce pages after updating to 2.0.2.
I am using Woocommerce version 3.2.3 because later version shortcodes conflict with Pro themes.

The menu elements change color when you hover over them. Some elements are modal and reveal navigation when clicked. This is still the case when viewing them on non-Woocommerce pages. They do not function properly on pages showing product by category.

Please let me know if you can replicate the problem.

#2

Hello @chadfahlman,

Thanks for writing in! :slight_smile:

The Woocommerce version in your website isn’t compatible with 2.0.2. The latest supported version is Woocommerce 3.3.3. It should show on the Pro homepage after updating your theme which is odd. There’s a chance that you haven’t updated your theme correctly.

Please refer to:

Kindly follow the steps on updating your theme:

If you still have problems, can we ask for the following details?

  • Wordpress admin username/password

Let us know how it goes.

Hope this helps.

1 Like
#3

Thanks for the resources. I’ve updated Woocommerce to 3.3.3. This has resolved my current issue and original shortcode conflict issue.

#4

Glad to hear it! :slight_smile:

#5

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