Big problem updating my Version of Theme X

Hey there,

I’ve been trying to update my version of theme x on https://getcourse.com.au/ for a while now. Every time I update the theme it goes like this: https://screencast.com/t/RD7aHiIxq6
insert jing link here

I have have another website like https://getcourse.com.au/ called https://studycompass.co.uk. Study compass is a clone of getcourse yet it did not spazz out when I made the theme update…

I spoke to my hosting guys at wp engine and we went through multiple different troubleshooting options, see below a written statement of everything he investigated.

"For sure! I’ll write up some steps I took and what we’ve ruled out as not being the issue - sound good?

6:12 pmSince it worked on our staging environment that meant the site was uncached.

We disabled cache completely on the live site, and enabled ‘Development Mode’ on CloudFlare and also cleared CloudFlares caching.

There doesn’t seem to be any plugins active with caching abilities.

We tried adding this line to the htaccess incase the issue was CORS related :

Header add Access-Control-Allow-Origin “*”

The URLs in the Database are all getcourse.com.au ( none are our temp domain getcoursebest.wpengine.com )

We’ve also disabled our object caching incase that was playing a part in caching the broken CSS.

We’ve added Let’s Encrypt SSL certs to the getcourse.com.au and www.getcourse.com.au domains as the other domain that was working was using the same SSL.

I can’t find any reference to this code.clickcease.com/fetch/apiURL on our end in either the database or the server so we’re hoping you might have an idea as to what this is.
Is there anything we need to do on our end to get this working? any sort or cookie/arguement whitelisting that our caching but be conflicting with?

Thanks,"

Has anyone else had this issue? I can’t get to the bottom of it and I just want to update my site…

SOS

Hello There,

Thanks for writing in! This issue usually happens with CloudFlare. Please make sure that JS and CSS files were not minified. Please go to your CloudFlare > Speed tab and disable the minify option. For best results, please make sure that you are using the recommended CloudFlare settings which you can find it here:
https://xthemetips.com/using-cloudflare-rocket-loader-with-x-pro-and-x5/928/

Hope this helps. Please let us know how it goes.

1 Like

PERFECT!

Thank you for that. it worked. However, now I’m worried my site will load slower?

Will the minimizer function never work with theme x from now on or something?

Hi,

The theme’s css and js files are already minimized by default, doing it again using cloudflare will create an issue as you have experienced.

eg. https://getcourse.com.au/wp-content/themes/x/framework/css/dist/site/stacks/integrity-light.css?ver=5.2.5

Thanks

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