Batteries Included Design Cloud asset not installing

[rhinotago]

Hi there. I have installed a few Design Cloud assets recently with no issues, but the Batteries Included asset isn’t adding a new page. I’ve noticed that it is adding a Batteries Included image (like a screenshot) and a background pattern to the Media Library, but no page for me tactually use the asset.

Any help would be greatly appreciated.

[marc_a]

Hey @rhinotago,

Thanks for reaching out!

I recommend the following troubleshooting about batteries included in the Design Cloud assets.

1.) Increase PHP Memory Limit
2.) Increase PHP Execution Time Limit

I also recommend increasing the following server settings to the specified value or larger. Please consult to your web host for all these server settings

PHP configuration recommended

memory_limit = 512M
upload_max_filesize = 512M
post_max_size = 512M
max_execution_time = 300
max_input_time = 300

Recommended MySQL configuration

max_allowed_packet = 16Mb
innodb_log_file_size = 128mb

Please ask your web host to enable allow_url_fopen . The value must be On in order for your server to receive data from our server.

If it doesn’t help, please provide access to your site so that we can check your settings. Please create a secure note with the following info:

– Link to your site
– WP login URL
– WP username
– WP password
– WP Administrator Role
​
To know how to create a secure note, please check this out: How The Forum Works

Hope that helps.

Thank you.