I am having a hard time with my banner photos ( created as background images of sections ) not appearing when the site is loaded through mobile.
The sections appear, with the text element that serves as the header, but the actual banner photo is not there, and appears as white.
Below I have a Mobile vs Desktop comparison ( both chrome, Android + Windows )
Any ideas why this is happening?
Hi andrewkornfeld,
Did you try to disable the authorization required -temporarily- and recheck this issue? if this doesn’t help, then please provide us with WordPress Dashboard login details in a “Secure Note” so we can investigate this issue for you.
Thanks.
by authorization required do you mean the password protection?
Hi There,
Upon testing on my end, I can confirm that your background image is not loading on desktop version as well (see secure note).
Try disabling your .htaccess password protection and test this issue again as mentioned above.
Or else, we will require your WordPress credentials to check this issue further.
Let us know how it goes.
Thanks!
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