Backup not possible

Hi there,

I wanted to make an multisite network on my homepage. I think I did to many mistakes, because its not working correctly. Now I wanted to reset the network and set up wordpress new. But by trying to export the x theme data I link on a page and get no export.

Can you help me to get an export of my xtheme data?

Greetz

Hi There,

The WP Admin URL is showing white page right now. Probably it could be related to PHP Fatal error or your PHP version running on your server. We recommend PHP v5.6.x or later to avoid incompatibility issues.

You can also enable your WP_DEBUG mode by changing the following line on your wp-config.php file. You can see more information from here (https://codex.wordpress.org/WP_DEBUG).
define( 'WP_DEBUG', true );

Once you enable debug mode, then re-visit your page that you’re getting a white screen and you should be able to see more descriptive errors on your page which should help you to further debug.

Let us know how it goes!

HI thanks for your answer :slight_smile:

Now I got this error:
Warning: Cannot modify header information - headers already sent by (output started at /home/www/wordpress/wp-config.php:1) in /home/www/wordpress/wp-content/plugins/theme-my-login/includes/actions.php on line 294

Warning: Cannot modify header information - headers already sent by (output started at /home/www/wordpress/wp-config.php:1) in /home/www/wordpress/wp-admin/includes/misc.php on line 1126

Warning: Cannot modify header information - headers already sent by (output started at /home/www/wordpress/wp-config.php:1) in /home/www/wordpress/wp-includes/pluggable.php on line 920

Warning: Cannot modify header information - headers already sent by (output started at /home/www/wordpress/wp-config.php:1) in /home/www/wordpress/wp-includes/pluggable.php on line 921

Warning: Cannot modify header information - headers already sent by (output started at /home/www/wordpress/wp-config.php:1) in /home/www/wordpress/wp-includes/pluggable.php on line 922

Warning: Cannot modify header information - headers already sent by (output started at /home/www/wordpress/wp-config.php:1) in /home/www/wordpress/wp-includes/pluggable.php on line 1219

Hi There @patsorules

It seems to be the issue with your Theme My Login plugin located in (/wp-content/plugins/theme-my-login/). You can rename the plugin by connecting through FTP to disable it and then see if you’re getting any further errors.

Thanks!

My new errors:

Warning: Cannot modify header information - headers already sent by (output started at /home/www/wordpress/wp-config.php:1) in /home/www/wordpress/wp-login.php on line 423

Warning: Cannot modify header information - headers already sent by (output started at /home/www/wordpress/wp-config.php:1) in /home/www/wordpress/wp-login.php on line 436

Warning: Cannot modify header information - headers already sent by (output started at /home/www/wordpress/wp-config.php:1) in /home/www/wordpress/wp-admin/includes/misc.php on line 1126

Warning: Cannot modify header information - headers already sent by (output started at /home/www/wordpress/wp-config.php:1) in /home/www/wordpress/wp-includes/pluggable.php on line 920

Warning: Cannot modify header information - headers already sent by (output started at /home/www/wordpress/wp-config.php:1) in /home/www/wordpress/wp-includes/pluggable.php on line 921

Warning: Cannot modify header information - headers already sent by (output started at /home/www/wordpress/wp-config.php:1) in /home/www/wordpress/wp-includes/pluggable.php on line 922

Warning: Cannot modify header information - headers already sent by (output started at /home/www/wordpress/wp-config.php:1) in /home/www/wordpress/wp-includes/pluggable.php on line 1219

Hi There,

Would you mind to clarify what do you mean by this? Please provide a walkthrough of what did you do so we can have a better idea.

Are you willing to deactivate all your plugins (except Cornerstone) to see if this error is caused by a plugin? If so, please follow the Deactivate All Plugins Using FTP guide that is provided here.

If the issue persists after deactivating all the plugins, please provide us login credentials (wp-admin and FTP) in a secure note so we can take a closer look.

Thanks,

I mean, that when I click the button “export” normally the data should download. But when i click “export” I came to the site I described above and no download started.

Hi,

The login provided(ftp and wordpress) doesn’t seem to work.

Please check again and let us know.

Thanks

I forgot the “s” at the server

Hi,

I tried it and it seems to work.

See Video - https://www.screencast.com/t/kJw3zxGdfrJ

Can you try again.

Thanks

What did you do? It works now! Thanks a lot!

Glad it’s working now, cheers! And you’re most welcome!

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