Background Video Problem with Safari

Support
#1

Hi there,

there is a problem with a clients website… In the Header Section is a Background Video wich works fine with all browsers except Safari (on my laptop the newest version).

Could you have a look?
Credentials are provided.

Thx, Pascal

#2

Hey PAMA,

Thanks for writing in!

I have checked your site on my Safari and it is displaying the video perfectly. Kindly see the screenshot in the secure note below.

Best Regards.

#3

Hi… Really strange. On my wifes MAC it’s also fine… It’s just my MAC (Newest OS and Safari)
I deleted cache and browser history but that hasn’t changed anything… But it works, which basically solved my problem :upside_down_face:

Cheers, Pascal

#4

Hi Pascal,

It seems that the issue was already solved on your end! If you have any other concerns or clarifications regarding our theme features, feel free to open up a new thread.

Thank you

#5

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