Hello, I put a video in the background in my website header. Friday everything worked but this morning, the poster is no longer displayed. I deactivated all my plugins, remove my added css but nothing works? I tested the post on another of my sites and it works. So there is probably something causing the problem but I can’t find what. Can you help me. The site is ebldesign.ca. I always provide you with the access you need.
the problem seems to come from the update of theme 5.1.2
Hi @zipe3,
Thanks for reaching out.
We have released another version of the theme with some fixes a few hours ago, I would recommend you to update your theme to the latest one and let us know if that resolves your issue.
If that does not resolve, please provide login credentials for your site in a secure note to examine it further, including:
– WordPress Site URL & Login URL
– WordPress Admin username/password
To create a secure note, click the key icon underneath any of your posts.
Thanks
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