Background Video Loading Issue

Support
#1

Is there a way for the background video to start significantly sooner?

For mobile - is there a way to justify the image so the dog is showing? Right now it is showing the center of the video.

#2

Hi @SE1217707,

Thanks for reaching out.

There is currently no option available to start the background video sooner. For mobile, I recommend adjusting the padding — set it to 200px for both Top and Bottom. You may also need to resize the logo accordingly to maintain visual balance.

Hope this helps
Thanks

#3

My background video is not showing in the same manner as yours, even when changing it other recommended settings and trying out different ones. Is there anyway to center the man/dog more?

IMG_6CBA3960134B-1

#4

Hi @SE1217707,

I have checked the settings and found the 100px padding was still added to Top and Bottom. I disabled the padding and found that the video is center in the mobile as you are expecting. Leaving the padding disabled for mobile to check.

Thanks

#5

ITS PERFECT - you seriously rock!

#6

Hi @SE1217707,

Glad that we are able to help you.

Thanks

#7

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